Citrix Receiver For Mac Os

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Citrix receiver

Update to the Latest Receiver Version. Upgrade to the latest version of Receiver to verify if this resolves the issue. If you are using SHA2 certificates then the older version of Receiver does not support these certificate. Refer to CTX200114 - Citrix Receiver Support for SHA-2 to view the Receiver versions which supports SHA-2 certificates. Even after we use ' Uninstall Citrix Receiver ' to uninstall the receiver from MAC,there are some of the directories that are left behind. The files are not permanently deleted from the device,it’s just that we do not have access to the files deleted from trash. This has mostly been reported after having run earlier versions of the CitrixReceiver.dmg.Also a direct upgrade of the receiver.

Applicable Products

  • Receiver for Mac

Symptoms or Error

New users after installing Citrix Receiver 12.7 or above for Mac on macOS High Sierra when launching an application or desktop might get the following error:
Receiver

Solution

With macOS 10.13 High Sierra, Apple has introduced a new feature, where user approval is required to load any newly-installed third-party kernel extensions (KEXTs). Citrix Receiver 12.7 for Mac requires Citrix kernel extension to be loaded for Generic USB Redirection to function properly.
If users see the “System Extension Blocked” prompt when launching a Citrix Receiver desktop or application, they can go directly to System Preferences > Security & Privacy and Click Allow against Citrix Systems Inc as shown below to allow loading of the Citrix kernel extension:
Users can also go to the Devices tab in Citrix Receiver Preferences and follow the steps as shown below in the screenshot:
In addition, users can also open preferences from the Devices tab on the Desktop toolbar or the USB Devices menu in the main Citrix Viewer menu as shown below:

Citrix Receiver for Mac users with Citrix Receiver already installed when upgrading to macOS High Sierra are automatically granted approval to the Citrix kernel extension that was already present.
Citrix Receiver for Mac does not require any explicit approvals to enable USB redirection when installed on previous versions of macOS (10.12, 10.11. and 10.10).

Applicable Products

  • Citrix Receiver

Objective

Citrix Receiver For Mac Os X El Capitan 10.11.6

Mac
How to uninstall Mac receiver to make sure all the related directories are removed.

Instructions

1.Launch the Terminal app on your Mac by either searching for it in Spotlight or locating it in the Utilities folder under Applications.
2.Type in the following command: 'sudo rm -r' (without quotes) and then drag and drop the receiver on the terminal window.
Note : 'sudo rm -r' is most powerful command which will delete all the files and directories under the present working directory, please make sure you are executing this command under correct required directory
3.Hit Enter on your keyboard.
4.You may be prompted to enter your OS X user password. Type it in and then hit Enter on your keyboard.
5.All the directories & files would be successfully removed.
6.Install the latest receiver and test.

Additional Resources

Disclaimer

Citrix Workspace For Mac

This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.